Exchange Policy | Size & Defective Product Exchange | Fabloom

Exchange Policy

Exchange Policy by Fabloom explains the conditions under which customers may request an exchange. We want you to be satisfied with your purchase. If you receive a product with a size issue, manufacturing defect, or a different item than ordered, you may request an exchange subject to the terms below.

Fabloom Exchange Policy infographic explaining exchange eligibility and process

1. Exchange Eligibility

You may request an exchange if:

  • The request is made within 7 days of delivery.
  • The product is unused, unwashed, and in its original condition.
  • All original tags, labels, and packaging are intact.
  • The item has not been damaged due to misuse, improper handling, or normal wear and tear.

This Exchange Policy applies only when the above eligibility conditions are fulfilled.

2. Non-Exchangeable Items

The following items are not eligible for exchange:

  • Products purchased during clearance or final sale.
  • Customized or personalized products.
  • Gift cards or promotional items.
  • Products returned without original tags or packaging.

3. How to Request an Exchange

To initiate an exchange:

  • Contact our customer support team at [support email] or [phone number].
  • Share your order number and reason for exchange.
  • Attach photos if the product is damaged, defective, or incorrect.
  • Our team will review the request and provide further instructions.

Please follow the Exchange Policy process carefully to help us review requests efficiently.

4. Exchange Process

Once the returned item passes quality inspection, the exchange will be processed.

  • Exchanges are subject to product availability.
  • If the requested replacement is unavailable, we may offer store credit or an alternative product of equal value.

5. Shipping Charges

  • If the exchange is due to a defective, damaged, or incorrect item sent by Fabloom, exchange shipping costs will be borne by us.
  • For size exchanges or customer preference exchanges, shipping charges may apply.

6. Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please notify us within 48 hours of delivery with clear photographs of the product and packaging.

This Exchange Policy helps ensure quicker resolution for damaged or incorrect orders.

7. Contact Us

For any exchange-related queries, please contact:

Fabloom Customer Support
Email: fabloom.fashion@gmail.com

Thank you for shopping with Fabloom. We appreciate your trust and are committed to providing a smooth shopping experience.

Fashion you wear. Quality we care. — Fabloom